In order to become a Zoom Rides Member Liability Release
The information provided to Zoom ride is accurate and completely true. Any falsehood stated on the application disqualifies your use of the Zoom service.
In order to become a Zoomer and use the service you have to provide your name, address, phone number, email for our records.
A caregiver will escort the Senior to the door when requested.
The caregiver will escort the Senior from the front door, make sure senior has his/her keys, secure the locked door, and help them into the vehicle.
The caregiver will stay with the Senior upon request for an additional fee.
Zoom has the right to refuse service to customers that are being disruptive, and disrespectful to the driver assigned
By registering to become a member of Zoom, I attest that I am physically fit to ride in a vehicle without assistance.
When scheduling a ride through the website or phone you will be quoted an estimate of the applicable fees before you confirm your reservation. Your ride fee may vary depending on distance.
In the event of an accident or sudden illness, I authorize Zoom to arrange for medical care.
In case of emergency/snow/inclement weather, a driver may cancel a ride to keep the driver & client safe. Zoom will replace a driver who cannot meet your needs.
Once a ride is scheduled please give 24-hour notice to avoid a cancellation fee.
I understand that there is no additional commercial insurance.
I understand that I voluntarily participate in a ride with full knowledge that there is a risk of personal injury or death when being driven to the requested location. I release the driver and caregivers from any liability for personal injury, property damage/loss, or wrongful death caused by an accident, whether due to negligence or otherwise.
I understand that this release is to be effective during all the terms and at all times that I am registered with Zoom, LLC. If you do not agree with these terms you may not access or use the service.
Zoom Concierge
By using the Zoom service you agree with these terms and do not hold Zoom or any employee of Liability. Zoom will make every effort to help with any disputes.